Return Policy & 15-Day Money-Back Guarantee
We want you to feel confident shopping with us. That’s why we offer a 15-day money-back guarantee on eligible orders.
✅ What’s Covered
- Your item arrived damaged, defective, or not as described
- You received the wrong item
- You’re unsatisfied with your order (first-time customers only)
🚫 What’s Not Covered
- Items that match the product description but don’t meet personal preferences (e.g. color or size)
- Shipping delays caused by the carrier or customs (please allow up to 30 days for delivery)
🔁 How to Request a Refund
- Email us at youremail@example.com within 15 days of delivery.
- Include:
- Your order number
- A short description of the issue
- Clear photos (if applicable)
- We’ll respond within 2 business days with the next steps.
📩 Questions?
We’re here to help! Reach out anytime at customerservice@camplifedesign.com